Privacy Policy

Section 01

Who We Are

This Privacy Policy applies to the website and services operated by Qorvia Technologies. Whenever we refer to "we," "us," or "our" in this policy, we mean Qorvia Technologies.

Registered Address: Deoghar, Jharkhand, India

Contact Email: contact@qorviatechnologies.com

Section 02

Information We Collect

We collect information in two ways — what you give us directly and what we gather automatically when you use our website.

2.1 Information You Provide

When you create an account, fill out a contact form, subscribe to our newsletter, or use our services, you may provide us with:

Your name and contact details (email address, phone number)
Company name and job title
Account credentials (username and password)
Payment information when making a purchase
Details of your inquiry or message
Communication and marketing preferences

2.2 Information We Collect Automatically

When you visit our website, we automatically collect certain technical information, including:

IP address and general geographic location
Browser type, version, and settings
Device type and operating system
Pages visited, time spent, and navigation patterns
Referring website or source
Log data and usage statistics

This information is collected through cookies and similar tracking technologies. See Section 4 for more details.

Section 03

How We Use Your Information

We use the information we collect for the following purposes:

To provide our services: delivering, maintaining, and personalizing your experience
To communicate with you: responding to your inquiries, sending service-related updates, and providing customer support
To process transactions: handling payments and sending related confirmations
To send marketing communications: sharing newsletters, updates, and promotional content (only with your consent)
To improve our website: analyzing how visitors interact with our site so we can make it better
To maintain security: verifying identity, detecting fraud, and protecting against unauthorized access
To comply with legal obligations: meeting applicable laws, regulations, and legal processes

Section 04

Cookies and Tracking Technologies

We use cookies to improve your experience and understand how our website is used. The types of cookies we use include:

Essential Cookies: Required for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand visitor behavior, such as which pages are most popular and how users navigate the site.
Functional Cookies: Remember your preferences and settings to enhance your experience.

Most browsers allow you to control cookies through their settings. However, disabling certain cookies may affect the functionality of our website.

Section 05

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to anyone. We may share your information only in the following circumstances:

5.1 With Your Consent

We will share your information with third parties when you have given us explicit permission to do so.

5.2 With Trusted Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering our services — provided they agree to keep your information confidential.

5.3 For Legal Reasons

We may disclose your information if we have a good-faith belief that doing so is necessary to:

Comply with applicable laws, regulations, or legal processes
Enforce our Terms and Conditions
Detect, prevent, or address fraud, security issues, or technical problems
Protect the rights, property, or safety of Qorvia Technologies, our users, or the public

5.4 During Business Transfers

If Qorvia Technologies is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Section 06

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encrypting data in transit using SSL/TLS
Restricting access to personal information to authorized personnel only
Conducting regular reviews of our data collection, storage, and processing practices
Implementing access controls and authentication measures

While we work hard to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to safeguarding your data to the best of our ability.

Section 07

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Account Information: Retained for as long as your account is active, and for a reasonable period afterward for legal and business purposes
Contact Form Submissions: Retained for up to 3 years unless you request earlier deletion
Newsletter Subscriptions: Retained until you unsubscribe
Analytics Data: Aggregated, anonymized data may be retained indefinitely for analysis and improvement purposes

Section 08

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct any inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to legal obligations
Restriction: Request that we restrict or limit how we process your information
Objection: Object to our processing of your information for specific purposes
Withdraw Consent: Withdraw your consent for marketing communications at any time
Unsubscribe: Opt out of newsletters and promotional emails using the unsubscribe link included in every email

To exercise any of these rights, please contact us at contact@qorviatechnologies.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Section 09

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take prompt steps to delete it.

If you believe a child has provided us with personal information, please contact us immediately.

Section 10

International Data Transfers

Our servers and operations are based in India. If you access our website from outside India, please be aware that your information may be transferred to, stored, and processed in India.

By using our website, you consent to the transfer of your information to India, where data protection laws may differ from those in your country of residence.

Section 11

Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

We encourage you to review the privacy policy of every website you visit.

Section 12

Grievance Redressal

In accordance with the Information Technology Act, 2000, and applicable rules, if you have any complaints or concerns regarding the use of your personal information, you may contact our Grievance Officer at:

Email: contact@qorviatechnologies.com

Address: Deoghar, Jharkhand, India

We will acknowledge your complaint within 48 hours and work to resolve it within one month of receipt.

Section 13

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically to stay informed. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.